Information we collect

When you submit a consultation form, we collect the information you provide, such as your name, WhatsApp or phone number, email address, and the dental condition you describe.

We also process basic request context, including submitted page, page source, referrer, IP address, browser user agent, language, and approximate location headers when made available by our hosting or security providers.

Analytics and marketing preferences

If you allow analytics, we may collect visit context such as pages or sections viewed, CTA clicks, session timing, scroll depth, device category, and browser information. This helps us understand which dental services visitors are interested in.

If you allow marketing, we may use ad attribution parameters such as UTM values and click identifiers like Google Ads or social campaign IDs to measure campaign performance.

You can update these preferences at any time using the privacy preferences control on this page.

How we use the information

We use submitted lead information to contact you, arrange consultations, understand your requested service, support patient care workflows, measure marketing quality, and protect the website from spam or abuse.

We do not send your name, phone number, or described dental concern to Google Analytics. Analytics events are limited to high-level actions such as form start, CTA click, and lead submission.

Retention

Consultation and lead contact data may be retained for up to 24 months for follow-up, service quality, and business record purposes. Raw journey or ad click context may be retained for up to 12 months, unless a shorter period is required or you request deletion.

Your choices

Necessary processing is required for core site behavior, security, and form submission. Analytics and marketing processing are optional and can be accepted, rejected, or customized.

To request access, correction, or deletion of your submitted information, contact us at contact@sqdentist.vn.